.customers-page main svg{fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}.customers-page main *{min-width:0}.customers-page .sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.customers-hero{background:var(--canvas);padding:65px 0 32px}.customers-intro{text-align:center;padding:0 24px}.customers-intro .section-label{margin:6px 0 30px}.customers-intro h1{font-size:clamp(64px,7.2vw,104px);line-height:1.01;margin-bottom:35px;letter-spacing:-.067em}.customers-intro>p{font-size:18px;line-height:1.8;color:var(--muted);margin-bottom:33px}.customers-intro .hero-actions{margin-bottom:57px}.small-brand{font-size:23px;font-weight:800;letter-spacing:-1.4px}.customer-book{background:#edf0e6;border:1px solid #d4ddc9;border-radius:26px;overflow:hidden;scroll-margin-top:25px}.book-toolbar{display:flex;align-items:center;padding:24px 28px;border-bottom:1px solid #d7dfce;gap:25px}.book-toolbar>div{display:flex;align-items:center;gap:25px}.book-toolbar>div>span:last-child{font-size:8px;color:#718060;letter-spacing:.1em}.book-business{margin-left:auto;font-size:10px;color:#657653}.book-example{font-size:8px;color:#80916c}.book-heading{display:flex;align-items:center;justify-content:space-between;padding:32px 28px 28px;gap:20px}.book-heading .section-label{font-size:8px;margin-bottom:10px}.book-heading h2{font-size:30px;letter-spacing:-1.3px;margin:0}.book-example-label{font-size:7px;letter-spacing:.1em;color:#8c997e}.book-workspace{display:grid;grid-template-columns:252px minmax(0,1fr);background:white;border:1px solid #dce3d3;border-radius:18px;margin:0 28px;overflow:hidden}.book-list-panel{background:#fafbf7;border-right:1px solid #e0e6d8;padding-top:22px;min-width:0}.customer-search{display:flex;align-items:center;gap:9px;border:1px solid #dce3d3;background:#fff;border-radius:7px;margin:0 17px 15px;padding:9px 10px}.customer-search>svg{width:14px;height:14px;flex-shrink:0;color:#8b997a}.customer-search input{width:100%;border:0;background:transparent;outline:none;font-size:10px;color:#526341;line-height:1.7}.customer-search:focus-within{outline:2px solid #839f60;outline-offset:3px}.customer-search input::placeholder{color:#9ba68f}.customer-filters{display:flex;align-items:center;gap:5px;margin:0 16px 26px;flex-wrap:wrap}.customer-filters button{font-size:8px;padding:7px 9px;background:transparent;color:#859573;border:1px solid #dfe6d6;border-radius:20px;line-height:1.4}.customer-filters button[aria-pressed=true]{background:#e7efd9;border-color:#cadab7;color:#557438}.customer-list-label{display:flex;align-items:center;justify-content:space-between;margin:0 19px 17px;font-size:7px;letter-spacing:.05em;color:#8b9b78;gap:12px}.customer-list-label>span:last-child{letter-spacing:0;white-space:nowrap}.customer-list>button{display:flex;align-items:flex-start;gap:12px;width:100%;background:transparent;text-align:left;padding:24px 16px;border-top:1px solid #e3e9dc;border-left:3px solid transparent;min-height:129px}.customer-list>button[aria-pressed=true]{background:#eff5e5;border-left-color:#789453}.customer-list>button:hover{background:#f0f4e8}.customer-avatar{display:grid;place-items:center;width:31px;height:31px;flex-shrink:0;border-radius:50%;font-size:10px;background:#e8eddf;color:#6a7c53}.customer-list>button>span:nth-child(2){flex:1}.customer-list strong{display:block;font-size:12px;line-height:1.3;margin:2px 0 8px;font-weight:650}.customer-list small{display:block;font-size:8px;color:#879673;line-height:1.7}.customer-list em{display:inline-block;font-size:7px;padding:5px 7px;margin-top:11px;font-style:normal;border-radius:20px;line-height:1.5}.customer-label-upcoming{background:#e8efdE;color:#657f45}.customer-label-attention{background:#f4eedf;color:#94713d}.customer-label-quiet{background:#eaece6;color:#7b8970}.customer-list>button>svg{width:12px;height:12px;color:#82956a;margin-top:6px}.customer-list-foot{display:flex;gap:10px;padding:26px 19px;border-top:1px solid #e0e6d8}.customer-list-foot>svg{width:16px;height:16px;flex-shrink:0;color:#869b6a;margin-top:3px}.customer-list-foot p{font-size:8px;line-height:1.9;color:#91a07f;margin:0}.customer-list-foot strong{font-size:8px;line-height:1.9;font-weight:500;color:#74885d}.customer-record{min-height:725px;min-width:0}.customer-record-head{display:flex;align-items:center;gap:15px;padding:30px 27px 26px}.customer-profile-avatar{width:49px;height:49px;border-radius:50%;background:#e7edda;display:grid;place-items:center;font-size:15px;color:#607a42;flex-shrink:0}.customer-record-head>div>span{font-size:7px;letter-spacing:.1em;color:#99a58a;display:block;margin-bottom:7px}.customer-record-head h3{font-size:27px;line-height:1;margin:0 0 8px;letter-spacing:-.05em}.customer-record-head p{font-size:9px;color:#8c9a7b;line-height:1.5;margin:0}.customer-record-state{margin-left:auto;font-size:8px;padding:7px 11px;border-radius:20px;line-height:1.7}.customer-record-tabs{display:flex;gap:29px;border-bottom:1px solid #e2e9d9;padding:0 28px}.customer-record-tabs button{font-size:10px;padding:12px 1px 15px;background:transparent;color:#8e9d7c;border-bottom:2px solid transparent;font-weight:500}.customer-record-tabs button[aria-selected=true]{color:#3d5827;border-bottom-color:#789653}.customer-record-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}.customer-record-content{padding:29px 24px 30px 28px;min-height:520px;min-width:0}.record-section-heading>span{font-size:7px;color:#9ba78c;letter-spacing:.1em}.record-section-heading h3{font-size:22px;line-height:1.2;letter-spacing:-.045em;margin:12px 0 26px}.customer-activity{list-style:none;margin:0;padding:0}.customer-activity li{display:flex;gap:12px;align-items:flex-start;position:relative;padding-bottom:29px}.customer-activity li:not(:last-child):before{content:'';position:absolute;left:14px;top:33px;bottom:5px;width:1px;background:#e1e9d7}.activity-icon{width:29px;height:29px;display:grid;place-items:center;flex-shrink:0;border:1px solid #dbe5cd;border-radius:50%;color:#829b61;background:#f7faf1}.activity-icon svg{width:13px;height:13px}.customer-activity li>div>span{font-size:8px;color:#9daa8b;display:block;margin-bottom:7px;line-height:1.5}.customer-activity strong{display:block;font-size:11px;font-weight:600;line-height:1.6}.customer-activity p{font-size:10px;color:#859573;line-height:1.9;margin:6px 0 0;max-width:275px}.customer-record-context{background:#f9fbf5;border-left:1px solid #e3e9da;padding:27px 22px;min-width:0}.record-context-label{font-size:6px;color:#99a98a;line-height:1.8;letter-spacing:.1em;display:block;margin-bottom:24px}.record-vehicle{padding:0 0 22px;border-bottom:1px solid #dfe8d3}.record-vehicle>svg{width:29px;height:29px;display:block;color:#90a975;margin-bottom:16px}.record-vehicle>span,.record-next>span:first-child{font-size:7px;letter-spacing:.08em;color:#8d9f7a;display:block;margin-bottom:11px}.record-vehicle strong{font-size:16px;letter-spacing:-.035em;line-height:1.4;display:block;font-weight:600}.record-vehicle p{font-size:9px;line-height:1.8;color:#8b9d77;margin:11px 0 0}.record-next{padding:23px 0;border-bottom:1px solid #dfe8d3}.record-next strong{font-size:15px;line-height:1.5;letter-spacing:-.03em;display:block;font-weight:600}.record-next p{font-size:9px;line-height:1.8;color:#899c74;margin:10px 0 13px}.record-next-tag{font-size:7px;padding:6px 9px;line-height:1.6;display:inline-block;border-radius:20px;background:#e9f0dd;color:#748b56}.record-contact{display:flex;gap:8px;padding:22px 0 19px;align-items:flex-start}.record-contact>svg{width:13px;height:13px;color:#8fa577;flex-shrink:0;margin-top:2px}.record-contact strong{font-size:8px;line-height:1.8;display:block;font-weight:600;color:#708b53}.record-contact span{font-size:7px;line-height:1.8;color:#96a884;display:block;margin-top:3px}.record-context-note{font-size:7px;line-height:1.9;color:#9fac8d;display:block}.book-footer{display:flex;align-items:center;justify-content:space-between;padding:24px 28px 26px;gap:25px}.book-footer>span{font-size:9px;color:#849573;line-height:1.8;max-width:680px}.book-reset{font-size:9px;display:flex;gap:10px;align-items:center;white-space:nowrap;padding:4px 0;background:transparent;border-bottom:1px solid #c4d2b2;color:#718956}.book-reset svg{width:12px;height:12px}.customers-caption{font-size:10px;line-height:1.8;text-align:center;color:#8b997c;margin:22px 25px 0}.customer-service-rows>div{display:flex;align-items:flex-start;gap:12px;padding:20px 0;border-top:1px solid #e3e9db}.customer-service-rows>div>span{font-size:8px;color:#93a080;flex-shrink:0;width:37px;line-height:1.8}.customer-service-rows strong{display:block;font-size:11px;line-height:1.6;font-weight:600}.customer-service-rows small{display:block;font-size:8px;color:#8da076;line-height:1.8;margin-top:8px}.customer-service-rows b{margin-left:auto;font-size:8px;text-align:right;color:#66834a;line-height:1.8;flex-shrink:0;max-width:65px;font-weight:500}.record-small-note{font-size:8px;line-height:1.9;color:#a1af8f;margin:17px 0 0}.customer-message-rows>div{padding:18px 0;border-top:1px solid #e4eadc}.customer-message-rows>div>span{font-size:9px;line-height:1.7;font-weight:600;display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.customer-message-rows small{font-size:7px;color:#90a378;font-weight:400;line-height:1.8;max-width:120px;text-align:right}.customer-message-rows p{font-size:11px;line-height:1.9;color:#7d9169;margin:13px 0 0}.customers-page .customer-ink-button{font-size:10px;background:var(--ink);color:var(--canvas);min-height:42px;padding:11px 16px;gap:12px;white-space:normal}.customer-ink-button svg{width:14px;height:14px}.customer-message-rows+.customer-ink-button{margin-top:16px}.customer-draft-editor{padding:18px 15px;background:#f1f6e8;border:1px solid #dbe7cc;border-radius:11px;margin-top:16px}.customer-draft-editor>div:first-child{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:17px}.customer-draft-editor>div>span{font-size:7px;letter-spacing:.06em;color:#819d5c;line-height:1.8}.customer-draft-editor>div>button{background:transparent;font-size:7px;color:#96a882;text-decoration:underline;line-height:1.8;padding:0}.customer-draft-editor label{display:block;font-size:9px;color:#769256;margin-bottom:8px}.customer-draft-editor textarea{display:block;width:100%;resize:vertical;font:inherit;font-size:12px;line-height:1.8;color:#4a6534;background:#fff;border:1px solid #c9dab5;border-radius:6px;padding:10px;min-height:145px;max-height:360px;margin:0 0 15px}.customer-draft-editor textarea:focus-visible{outline:2px solid #657f44;outline-offset:3px}.customer-draft-editor>p{font-size:7px;line-height:1.8;color:#96a984;margin:13px 0 0}.customer-outreach-held{padding:19px;background:#f8f2e6;border:1px solid #e8dcc4;border-radius:9px;margin-top:15px}.customer-outreach-held strong{font-size:11px;font-weight:600;line-height:1.6;color:#947541}.customer-outreach-held p{font-size:9px;line-height:1.9;color:#ab946c;margin:9px 0 0}.customer-details{margin:0}.customer-details>div{padding:15px 0;border-top:1px solid #e3e9db}.customer-details dt{font-size:8px;color:#98a789;margin-bottom:7px}.customer-details dd{font-size:11px;color:#607c45;line-height:1.8;margin:0;overflow-wrap:anywhere}.customer-empty-list{padding:24px 19px;border-top:1px solid #e1e9d6}.customer-empty-list strong{font-size:13px}.customer-empty-list p{font-size:10px;color:#9bad8a;line-height:1.8;margin:10px 0 17px}.customer-empty-list button{background:none;padding:0;font-size:9px;color:#718a56;text-decoration:underline}.customer-record-empty{display:flex;min-height:700px;padding:50px;flex-direction:column;align-items:flex-start;justify-content:center}.customer-record-empty>svg{width:40px;height:40px;color:#9ab47a;margin-bottom:24px}.customer-record-empty h3{font-size:38px;line-height:1.1;letter-spacing:-.05em;margin-bottom:22px}.customer-record-empty>p{font-size:13px;color:#899c74;line-height:1.8;max-width:350px;margin-bottom:25px}.customers-benefit{display:grid;grid-template-columns:1.1fr 1fr;gap:100px;padding:110px 0 100px}.customers-benefit h2{font-size:52px;line-height:1.08;margin:0}.customers-benefit>div:last-child{padding-top:23px}.customers-benefit p,.customer-comms-grid>div:first-child>p,.customer-anna-copy>p,.customer-trade-grid>div:first-child>p{font-size:16px;color:var(--muted);line-height:1.9;margin-bottom:20px}.customers-benefit .text-link{margin-top:12px}.customer-context-section{background:var(--canvas);padding:100px 0}.customers-page .section-heading{display:grid;grid-template-columns:1.1fr 1fr;gap:100px;align-items:end;margin-bottom:50px}.customers-page .section-heading h2{font-size:54px;margin-bottom:0}.customers-page .section-heading>p{font-size:16px;line-height:1.9;margin-bottom:4px;max-width:460px}.context-story{display:grid;grid-template-columns:1fr 1.65fr;gap:80px;align-items:stretch}.context-identity{padding:55px 35px;border:1px solid #d9e2cc;border-radius:26px;background:#e8eedd;display:flex;flex-direction:column;justify-content:center}.context-avatar{width:100px;height:100px;display:grid;place-items:center;border-radius:50%;font-size:33px;color:#607b41;background:#f6f9ee;border:1px solid #dce5cc;margin-bottom:37px}.context-identity>span:nth-child(2){font-size:8px;letter-spacing:.1em;color:#7d9362;line-height:1.8;display:block;margin-bottom:17px}.context-identity h3{font-size:51px;letter-spacing:-.06em;line-height:1.05;margin:0 0 20px}.context-identity p{font-size:14px;line-height:1.8;color:#8c9f75;margin:0}.context-identity>div{display:flex;gap:9px;align-items:center;margin-top:43px;font-size:10px;color:#7f9860;line-height:1.8}.context-identity>div>svg{width:16px;height:16px;flex-shrink:0}.context-ledger>div{padding:0 0 32px}.context-ledger>div+div{padding-top:31px;border-top:1px solid #d9e2cc}.context-ledger>div:last-child{padding-bottom:0}.context-ledger>div>span{font-size:8px;letter-spacing:.1em;color:#849b67}.context-ledger h3{font-size:31px;line-height:1.15;letter-spacing:-.045em;margin:16px 0 14px}.context-ledger p{font-size:14px;line-height:1.85;color:#82936e;max-width:510px;margin:0 0 22px}.context-sample{background:#fff;border:1px solid #dce5d0;border-radius:10px;padding:17px 20px;display:flex;align-items:center;gap:15px}.context-sample>svg{width:18px;height:18px;color:#8fa873;flex-shrink:0}.context-sample>span:nth-child(2){font-size:8px;color:#9dad8a;line-height:1.7}.context-sample strong{display:block;font-size:11px;color:#526e36;line-height:1.7;font-weight:500;margin-top:3px}.context-sample>span:last-child{font-size:8px;color:#8da275;margin-left:auto;white-space:nowrap}.customer-actions-section{padding:105px 0}.customer-action-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:25px}.customer-action-grid article{padding:28px 27px;border:1px solid #dbe3d1;border-radius:22px;display:flex;align-items:flex-start;flex-direction:column;background:#fafbf7}.action-category{font-size:7px;letter-spacing:.1em;display:flex;gap:9px;align-items:center;color:#819969;margin-bottom:30px;line-height:1.8}.action-category svg{width:14px;height:14px}.action-avatar{width:38px;height:38px;display:grid;place-items:center;border:1px solid #d9e4cb;background:#edf3e3;border-radius:50%;font-size:12px;color:#7d9960;margin-bottom:23px}.customer-action-grid h3{font-size:30px;line-height:1.12;letter-spacing:-.05em;margin-bottom:23px}.customer-action-grid p{font-size:13px;line-height:1.9;color:#8b9d77;margin-bottom:23px}.action-note{font-size:9px;line-height:1.9;color:#9cad8a;padding:18px 0;border-top:1px solid #e0e7d6;width:100%;margin-top:auto;margin-bottom:15px}.customer-action-grid .text-link{font-size:10px;gap:15px;color:#658249;line-height:1.8}.customer-action-grid .text-link svg{width:14px;height:14px}.customer-comms-section{padding:100px 0;background:var(--ink);color:var(--canvas)}.customer-comms-grid{display:grid;grid-template-columns:1fr 1fr;gap:100px;align-items:center}.customer-comms-grid .section-label{color:#a9bc94}.customer-comms-grid>div:first-child>p{color:#9fb28e;max-width:460px}.customer-comms-grid .text-link{color:#b0ce90;border-bottom-color:#57763d;font-size:12px;margin-top:16px}.customer-contact-visual{padding:31px;background:#22321f;border:1px solid #3c5230;border-radius:26px}.contact-visual-head{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:37px}.contact-visual-head>span:last-child{font-size:7px;letter-spacing:.1em;color:#8ca376}.customer-contact-visual>.section-label{font-size:8px;margin-bottom:18px;color:#a0b98a}.customer-contact-visual h3{font-size:32px;line-height:1.15;letter-spacing:-.05em;margin-bottom:26px}.contact-rule{display:flex;align-items:center;gap:11px;padding:18px 0;border-top:1px solid #3b5130;font-size:10px;color:#a1b98a}.contact-rule>svg{width:14px;height:14px;color:#8ca96e;flex-shrink:0}.contact-rule>strong{font-size:8px;font-weight:400;margin-left:auto;color:#bdd4a7;text-align:right;line-height:1.8}.customer-preference-toggle{display:flex;align-items:center;gap:9px;font-size:9px;color:#8da877;margin:24px 0;cursor:pointer}.customer-preference-toggle input{accent-color:var(--green);margin:0}.contact-rule-result{display:flex;align-items:flex-start;gap:12px;padding:19px 17px;background:#304528;border:1px solid #466037;border-radius:12px;margin-bottom:23px}.contact-rule-result>svg{width:16px;height:16px;flex-shrink:0;color:#a6c58b;margin-top:1px}.contact-rule-result strong{font-size:12px;line-height:1.5;color:#cadfba;font-weight:500}.contact-rule-result p{font-size:9px;line-height:1.9;margin:9px 0 0;color:#9cb685}.contact-rule-result.preference-paused{background:#3e3f27;border-color:#6b6840}.preference-paused>svg,.preference-paused strong{color:#d4c993}.preference-paused p{color:#b9b082}.customer-contact-visual .button{color:var(--ink);font-size:11px;min-height:45px;padding:12px 18px;gap:17px}.customer-contact-visual>small{font-size:8px;line-height:1.9;color:#789564;display:block;margin-top:20px}.customer-comms-section button:focus-visible,.customer-comms-section a:focus-visible{outline-color:var(--green)}.customer-anna-section{display:grid;grid-template-columns:1fr 1fr;gap:100px;align-items:center;padding:110px 0}.customer-anna-visual{background:#edf2e3;border:1px solid #dfe7d3;border-radius:26px;padding:28px}.anna-context-card{border:1px solid #dbe5cd;border-radius:14px;background:#fff;padding:25px}.anna-context-card>span{font-size:7px;letter-spacing:.08em;display:flex;align-items:center;gap:8px;color:#8ba374}.anna-context-card>span>svg{width:14px;height:14px}.anna-context-card h3{font-size:29px;letter-spacing:-.05em;line-height:1.15;margin:19px 0 25px}.anna-context-card dl{margin:0}.anna-context-card dl>div{padding:13px 0;border-top:1px solid #e0e8d6;display:flex;justify-content:space-between;gap:15px;line-height:1.8}.anna-context-card dt{font-size:8px;color:#9bae8a}.anna-context-card dd{font-size:10px;margin:0;color:#6c8754;text-align:right}.anna-context-card>p{font-size:7px;line-height:1.9;color:#a5b493;margin:17px 0 0}.anna-customer-conversation{padding:24px 4px 0}.anna-conversation-label{display:block;font-size:6px;letter-spacing:.08em;color:#92a77b;margin-bottom:21px;line-height:1.8}.customer-bubble{font-size:12px;padding:14px 17px;background:#dae7c9;border-radius:15px 15px 2px 15px;max-width:87%;width:max-content;margin-left:auto;line-height:1.8;color:#6c8752;margin-bottom:18px}.anna-bubble{display:flex;align-items:flex-start;gap:10px}.anna-bubble>span{width:28px;height:28px;display:grid;place-items:center;background:#17211c;color:#f0f4e8;border-radius:50%;flex-shrink:0;font-size:10px}.anna-bubble p{font-size:13px;line-height:1.8;background:#fafcf6;border:1px solid #d8e2cb;border-radius:12px 12px 12px 2px;padding:14px 17px;margin:0;max-width:300px;color:#617c46}.anna-next-step{display:flex;gap:9px;align-items:flex-start;font-size:9px;line-height:1.8;color:#8ba174;padding:23px 0 0}.anna-next-step svg{width:14px;height:14px;flex-shrink:0;margin-top:2px}.customer-anna-copy .text-link{margin-top:12px}.customer-trade-section{background:var(--canvas);padding:100px 0}.customer-trade-grid{display:grid;grid-template-columns:1fr 1fr;gap:100px;align-items:center}.customer-trade-grid>div:first-child>p{max-width:470px}.customer-context-types{border-top:1px solid #d6e0c9}.customer-context-types>div{padding:27px 0;border-bottom:1px solid #d6e0c9}.customer-context-types>div>span{font-size:8px;letter-spacing:.11em;color:#8ca373;display:block;margin-bottom:16px}.customer-context-types strong{font-size:24px;letter-spacing:-.04em;line-height:1.3;font-weight:600;display:block}.customer-context-types p{font-size:12px;line-height:1.9;color:#91a77c;margin:11px 0 0}.customer-context-types>small{display:block;font-size:9px;line-height:1.8;color:#a3b48f;margin-top:23px}.customers-faq{padding:105px 0}.customers-faq h2{font-size:49px}.customers-page .closing h2{font-size:64px}
@media(max-width:1300px){.customers-page .section-wrap{margin-left:5%;margin-right:5%}.book-workspace{grid-template-columns:230px minmax(0,1fr)}.customer-record-head{padding:27px 24px}.customer-record-tabs{gap:25px;padding:0 24px}.customer-record-content{padding-left:24px;padding-right:20px}.customer-record-context{padding:26px 19px}.customer-record-grid{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}.customers-benefit,.customers-page .section-heading,.customer-comms-grid,.customer-anna-section,.customer-trade-grid{gap:65px}.context-story{gap:55px}.customer-action-grid{gap:20px}.customer-action-grid article{padding:25px 22px}.customer-action-grid h3{font-size:27px}.customer-list>button{gap:9px;padding-left:13px;padding-right:12px}.customer-list>button>svg{display:none}}
@media(max-width:1050px){.customers-intro h1{font-size:7.6vw}.book-workspace{grid-template-columns:205px minmax(0,1fr)}.customer-filters{gap:4px;margin-left:12px;margin-right:12px}.customer-filters button{font-size:7px;padding:6px 7px}.customer-search{margin-left:13px;margin-right:13px}.customer-list-label{margin-left:16px;margin-right:16px;font-size:6px}.customer-list>button{gap:8px}.customer-avatar{width:26px;height:26px;font-size:8px}.customer-list strong{font-size:10px}.customer-list small{font-size:7px}.customer-list em{font-size:6px}.customer-record-head{padding:25px 21px;gap:12px}.customer-profile-avatar{width:40px;height:40px;font-size:12px}.customer-record-head h3{font-size:24px}.customer-record-state{font-size:7px;padding:6px 8px}.customer-record-grid{grid-template-columns:minmax(0,1.45fr) minmax(0,1fr)}.customer-record-content{padding:26px 18px}.customer-record-tabs{padding:0 19px;gap:22px}.customer-record-tabs button{font-size:9px}.customer-record-context{padding:25px 16px}.record-section-heading h3{font-size:20px}.record-vehicle strong{font-size:14px}.record-next strong{font-size:13px}.customer-activity li{gap:9px}.customer-activity strong{font-size:10px}.customer-activity p{font-size:9px}.customer-activity li>div>span{font-size:7px}.customer-message-rows p{font-size:10px}.customer-service-rows>div{gap:8px;flex-wrap:wrap}.customer-service-rows>div>span{width:30px;font-size:7px}.customer-service-rows strong{font-size:10px}.customer-service-rows b{padding-left:38px;width:100%;max-width:none;text-align:left;margin-left:0}.customer-record-state{max-width:100px;line-height:1.6}.customers-benefit,.customers-page .section-heading,.customer-comms-grid,.customer-anna-section,.customer-trade-grid{gap:40px}.customers-benefit h2{font-size:44px}.customers-page .section-heading h2{font-size:46px}.context-story{gap:35px;grid-template-columns:1fr 1.5fr}.context-identity{padding:40px 28px}.context-ledger h3{font-size:28px}.context-ledger p{font-size:13px}.customer-action-grid{gap:15px}.customer-action-grid article{padding:25px 20px}.customer-action-grid h3{font-size:25px}.customer-action-grid p{font-size:12px}.customer-action-grid .text-link{font-size:9px;gap:9px}.customer-contact-visual{padding:27px}.customer-contact-visual h3{font-size:29px}.customer-context-types strong{font-size:22px}}
@media(max-width:850px){.customers-hero{padding-top:45px}.customers-intro h1{font-size:8.6vw}.customers-intro>p{font-size:16px}.book-heading h2{font-size:27px}.book-example-label{display:none}.book-workspace{grid-template-columns:1fr}.book-list-panel{border-right:0;border-bottom:1px solid #dfe7d4;padding-top:20px}.customer-search{margin:0 20px 15px;max-width:330px}.customer-filters{margin:0 20px 20px}.customer-filters button{font-size:9px;padding:6px 10px}.customer-list-label{margin:0 22px 16px;font-size:7px}.customer-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.customer-list>button{border-left:0;border-bottom:3px solid transparent;padding:20px 16px;min-height:134px}.customer-list>button[aria-pressed=true]{border-left-color:transparent;border-bottom-color:#7f9b5b}.customer-list strong{font-size:11px}.customer-list small{font-size:8px}.customer-list em{font-size:7px}.customer-list-foot{display:none}.customer-record-head{padding:28px}.customer-record-head h3{font-size:28px}.customer-profile-avatar{width:49px;height:49px;font-size:14px}.customer-record-state{font-size:9px;max-width:none}.customer-record-tabs{padding:0 28px;gap:30px}.customer-record-tabs button{font-size:11px}.customer-record-grid{grid-template-columns:minmax(0,1.4fr) minmax(0,1fr)}.customer-record-content{padding:28px}.customer-record-context{padding:29px 24px}.record-section-heading h3{font-size:23px}.customer-activity strong{font-size:11px}.customer-activity p{font-size:10px}.record-vehicle strong{font-size:16px}.record-next strong{font-size:16px}.customer-record{min-height:0}.customer-service-rows strong{font-size:11px}.customers-benefit h2{font-size:39px}.customers-benefit p,.customer-comms-grid>div:first-child>p,.customer-anna-copy>p,.customer-trade-grid>div:first-child>p{font-size:14px}.customers-benefit{padding:80px 0}.customers-page .section-heading{gap:30px}.customers-page .section-heading h2{font-size:40px}.customers-page .section-heading>p{font-size:14px}.customer-context-section,.customer-comms-section,.customer-trade-section{padding:80px 0}.context-story{gap:30px;grid-template-columns:1fr 1.5fr}.context-identity{padding:35px 25px}.context-avatar{width:75px;height:75px;font-size:25px}.context-identity h3{font-size:40px}.context-identity>span:nth-child(2){font-size:7px}.context-identity p{font-size:12px}.context-identity>div{font-size:8px;gap:6px}.context-ledger h3{font-size:26px}.context-ledger p{font-size:12px}.context-sample{padding:15px;gap:9px}.context-sample strong{font-size:9px}.context-sample>span:last-child{font-size:6px}.customer-action-grid article{padding:23px 18px}.action-category{font-size:6px;gap:6px}.customer-action-grid h3{font-size:23px}.customer-action-grid p{font-size:11px}.action-note{font-size:8px}.customer-action-grid .text-link{font-size:8px;gap:7px}.customer-action-grid .text-link svg{width:12px}.customer-comms-grid{gap:35px}.customer-comms-grid h2{font-size:43px}.customer-contact-visual{padding:25px 22px}.contact-visual-head{gap:12px;flex-wrap:wrap}.contact-visual-head>span:last-child{font-size:6px}.customer-contact-visual h3{font-size:27px}.contact-rule{font-size:9px;gap:8px}.contact-rule>strong{font-size:7px;max-width:80px}.contact-rule-result{padding:17px 14px;gap:9px}.contact-rule-result strong{font-size:11px}.contact-rule-result p{font-size:8px}.customer-anna-section{padding:80px 0;gap:35px}.customer-anna-copy h2{font-size:42px}.customer-anna-visual{padding:23px 20px}.anna-context-card{padding:22px 18px}.anna-context-card h3{font-size:24px}.anna-context-card dd{font-size:8px}.anna-context-card dt{font-size:7px}.anna-context-card>span{font-size:6px}.anna-bubble p{font-size:11px}.customer-bubble{font-size:10px}.anna-next-step{font-size:8px}.customer-trade-grid{gap:35px}.customer-trade-grid h2{font-size:42px}.customer-context-types strong{font-size:21px}.customers-faq{padding:80px 0}.customers-faq h2{font-size:42px}}
@media(max-width:600px){.customers-hero{padding-top:37px;padding-bottom:27px}.customers-intro{padding:0 23px}.customers-intro .section-label{font-size:8px;margin-bottom:26px}.customers-intro h1{font-size:47px;line-height:1.04;margin-bottom:26px;letter-spacing:-.065em}.customers-intro>p{font-size:14px;line-height:1.9;margin:0 auto 27px;max-width:350px}.customers-intro .desktop-break{display:none}.customers-intro .hero-actions{flex-direction:column;align-items:stretch;gap:13px;margin-bottom:36px}.customers-intro .hero-actions .button{font-size:11px;min-height:51px;padding:15px 14px;gap:15px}.customers-intro .hero-actions .secondary{border:0;background:transparent;min-height:42px;padding:9px}.customers-page .customer-book{margin-left:14px;margin-right:14px;border-radius:24px}.book-toolbar{padding:20px 18px;gap:15px;flex-wrap:wrap}.book-toolbar>div{gap:16px}.book-toolbar .small-brand{font-size:21px}.book-toolbar>div>span:last-child{font-size:7px}.book-business{font-size:7px}.book-example{display:none}.book-heading{padding:24px 18px}.book-heading .section-label{font-size:7px;line-height:1.8;margin-bottom:12px}.book-heading h2{font-size:25px;line-height:1.15;max-width:270px}.book-workspace{margin:0 11px;border-radius:14px}.book-list-panel{padding-top:18px}.customer-search{margin:0 13px 15px;padding:8px 9px;max-width:none}.customer-search input{font-size:10px}.customer-filters{margin:0 13px 19px;gap:6px}.customer-filters button{font-size:8px;padding:6px 9px}.customer-list-label{font-size:6px;margin:0 16px 15px}.customer-list>button{display:block;padding:15px 10px;min-height:137px}.customer-list .customer-avatar{display:none}.customer-list strong{font-size:10px;margin:0 0 8px}.customer-list small{font-size:7px;line-height:1.7}.customer-list em{font-size:6px;padding:4px 5px;margin-top:12px;line-height:1.8;max-width:100%}.customer-record-head{padding:24px 16px 22px;gap:10px;flex-wrap:wrap}.customer-profile-avatar{width:37px;height:37px;font-size:11px}.customer-record-head>div>span{font-size:6px;margin-bottom:8px}.customer-record-head h3{font-size:25px;margin-bottom:8px}.customer-record-head p{font-size:8px}.customer-record-state{font-size:6px;padding:6px 8px;max-width:90px}.customer-record-tabs{padding:0 16px;gap:0;justify-content:space-between}.customer-record-tabs button{font-size:9px;padding:9px 1px 14px}.customer-record-grid{grid-template-columns:1fr}.customer-record-content{padding:25px 18px;min-height:0}.record-section-heading>span{font-size:6px}.record-section-heading h3{font-size:25px;margin:12px 0 25px}.customer-activity li{gap:12px;padding-bottom:25px}.customer-activity li:last-child{padding-bottom:0}.customer-activity strong{font-size:11px}.customer-activity p{font-size:10px;line-height:1.9}.customer-activity li>div>span{font-size:7px;margin-bottom:6px}.activity-icon{width:26px;height:26px}.activity-icon svg{width:12px;height:12px}.customer-activity li:not(:last-child):before{left:13px;top:32px}.customer-record-context{padding:25px 18px;border-left:0;border-top:1px solid #e0e8d5;display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.record-context-label{grid-column:1/-1;font-size:6px;margin-bottom:21px}.record-vehicle{border-bottom:0;padding-bottom:21px}.record-vehicle>svg{width:25px;height:25px;margin-bottom:13px}.record-vehicle>span,.record-next>span:first-child{font-size:6px;margin-bottom:10px}.record-vehicle strong{font-size:14px;line-height:1.45}.record-vehicle p{font-size:8px;line-height:1.9;margin-top:10px}.record-next{border-bottom:0;padding:0 0 21px}.record-next strong{font-size:13px;line-height:1.7}.record-next p{font-size:8px;line-height:1.9}.record-next-tag{font-size:6px;padding:5px 7px}.record-contact{padding:17px 0 0;border-top:1px solid #dde7d1;grid-column:1/-1}.record-contact strong{font-size:8px}.record-contact span{font-size:7px}.record-context-note{grid-column:1/-1;margin-top:15px;font-size:7px;line-height:1.9}.book-footer{flex-direction:column;align-items:flex-start;gap:16px;padding:20px}.book-footer>span{font-size:8px}.book-reset{font-size:8px}.customers-caption{font-size:8px;line-height:1.9;margin:19px 27px 0}.customer-service-rows>div{flex-wrap:nowrap;gap:10px;padding:19px 0}.customer-service-rows>div>span{width:32px;font-size:7px}.customer-service-rows strong{font-size:10px;line-height:1.7}.customer-service-rows small{font-size:7px}.customer-service-rows b{width:auto;padding:0;max-width:61px;text-align:right;font-size:7px;margin-left:auto}.record-small-note{font-size:7px}.customer-message-rows>div>span{font-size:9px}.customer-message-rows small{font-size:6px;max-width:90px}.customer-message-rows p{font-size:11px;line-height:1.9}.customers-page .customer-ink-button{font-size:9px;padding:11px 13px;min-height:41px}.customer-details dd{font-size:11px}.customer-details dt{font-size:8px}.customer-draft-editor{padding:18px 13px}.customer-draft-editor>div>span,.customer-draft-editor>div>button{font-size:6px}.customer-draft-editor textarea{font-size:12px;min-height:160px}.customer-outreach-held{padding:17px 14px}.customer-record-empty{min-height:420px;padding:35px 23px}.customer-record-empty h3{font-size:31px}.customer-record-empty>p{font-size:12px}.customer-empty-list{grid-column:1/-1;padding:20px 17px}.customers-page .section-wrap:not(.customer-book){margin-left:23px;margin-right:23px}.customers-page .section-label{font-size:8px;margin-bottom:21px}.customers-benefit{grid-template-columns:1fr;padding:70px 0;gap:27px}.customers-benefit h2{font-size:39px}.customers-benefit h2 br{display:none}.customers-benefit>div:last-child{padding-top:0}.customers-benefit p{font-size:14px;line-height:1.9}.customers-benefit .text-link{font-size:11px}.customer-context-section,.customer-comms-section,.customer-trade-section{padding:65px 0}.customers-page .section-heading{grid-template-columns:1fr;gap:22px;margin-bottom:33px}.customers-page .section-heading h2{font-size:39px}.customers-page .section-heading>p{font-size:14px;line-height:1.9;max-width:100%}.context-story{grid-template-columns:1fr;gap:34px}.context-identity{padding:27px 25px;display:grid;grid-template-columns:64px 1fr;gap:0 20px;align-items:center}.context-avatar{width:64px;height:64px;font-size:21px;grid-row:1/4;margin:0}.context-identity>span:nth-child(2){font-size:6px;margin:0 0 10px}.context-identity h3{font-size:33px;margin:0 0 11px}.context-identity p{font-size:10px;line-height:1.7}.context-identity>div{margin-top:23px;grid-column:1/-1;font-size:9px;padding-top:21px;border-top:1px solid #d5e0c6}.context-ledger>div{padding-bottom:29px}.context-ledger>div+div{padding-top:28px}.context-ledger>div>span{font-size:7px}.context-ledger h3{font-size:29px;line-height:1.15;margin:14px 0}.context-ledger p{font-size:13px;line-height:1.9;margin-bottom:21px}.context-sample{padding:16px 14px;gap:10px}.context-sample>svg{width:16px;height:16px}.context-sample>span:nth-child(2){font-size:7px}.context-sample strong{font-size:9px}.context-sample>span:last-child{font-size:6px;max-width:55px;white-space:normal;text-align:right;line-height:1.8}.customer-actions-section{padding:70px 0}.customer-action-grid{grid-template-columns:1fr;gap:19px}.customer-action-grid article{padding:25px 23px;border-radius:21px}.action-category{font-size:7px;margin-bottom:25px;gap:9px}.action-avatar{margin-bottom:20px}.customer-action-grid h3{font-size:31px;margin-bottom:19px}.customer-action-grid h3 br{display:none}.customer-action-grid p{font-size:13px;line-height:1.9;margin-bottom:20px}.action-note{font-size:9px;margin-bottom:14px;padding:17px 0}.customer-action-grid .text-link{font-size:10px;gap:20px}.customer-comms-grid{grid-template-columns:1fr;gap:36px}.customer-comms-grid h2{font-size:42px}.customer-comms-grid>div:first-child>p{font-size:14px;line-height:1.9}.customer-comms-grid .text-link{font-size:11px;line-height:1.8;gap:15px}.customer-contact-visual{padding:26px 22px;border-radius:23px}.contact-visual-head{margin-bottom:30px;gap:13px}.contact-visual-head>span:last-child{font-size:6px}.customer-contact-visual>.section-label{font-size:7px}.customer-contact-visual h3{font-size:29px}.contact-rule{font-size:10px}.contact-rule>strong{font-size:7px;max-width:90px}.customer-preference-toggle{font-size:9px}.contact-rule-result strong{font-size:12px}.contact-rule-result p{font-size:9px}.customer-contact-visual .button{font-size:10px}.customer-anna-section{grid-template-columns:1fr;gap:36px;padding:70px 0}.customer-anna-visual{padding:23px 19px;border-radius:23px;order:2}.customer-anna-copy{order:1}.customer-anna-copy h2{font-size:42px}.customer-anna-copy p{font-size:14px;line-height:1.9}.customer-anna-copy .text-link{font-size:11px;gap:15px}.anna-context-card{padding:22px 18px}.anna-context-card h3{font-size:29px}.anna-context-card>span{font-size:6px;gap:7px}.anna-context-card dl>div{gap:12px}.anna-context-card dt{font-size:7px}.anna-context-card dd{font-size:9px}.anna-context-card>p{font-size:7px}.anna-conversation-label{font-size:6px;line-height:1.9}.customer-bubble{font-size:11px;padding:13px 15px}.anna-bubble p{font-size:12px;padding:13px 14px}.anna-next-step{font-size:8px;line-height:1.9}.customer-trade-grid{grid-template-columns:1fr;gap:35px}.customer-trade-grid h2{font-size:42px}.customer-trade-grid>div:first-child>p{font-size:14px}.customer-trade-grid .text-link{font-size:11px}.customer-context-types strong{font-size:25px}.customer-context-types p{font-size:12px}.customer-context-types>div>span{font-size:7px}.customer-context-types>small{font-size:8px}.customers-faq{padding:70px 0}.customers-faq h2{font-size:40px}.customers-page .closing h2{font-size:44px}.customers-page .closing .button{font-size:11px;min-height:48px;padding:15px 18px}}
@media(max-width:360px){.customers-intro{padding-left:20px;padding-right:20px}.customers-intro h1{font-size:42px}.customers-intro .hero-actions .button{font-size:10px;gap:10px}.customers-page .customer-book{margin-left:10px;margin-right:10px}.book-toolbar{gap:12px}.book-toolbar>div{gap:14px}.book-toolbar .small-brand{font-size:20px}.book-business{font-size:6px}.book-workspace{margin:0 8px}.book-heading h2{font-size:24px}.customer-list>button{padding:14px 8px}.customer-list strong{font-size:9px}.customer-list small{font-size:6px}.customer-list em{font-size:6px;padding:4px}.customer-record-head{padding:22px 14px;gap:9px}.customer-record-head h3{font-size:23px}.customer-profile-avatar{width:32px;height:32px;font-size:10px}.customer-record-head>div>span{font-size:5px}.customer-record-state{font-size:6px;max-width:76px;padding:5px 7px}.customer-record-content{padding:23px 15px}.customer-record-tabs{padding:0 15px}.customer-record-tabs button{font-size:8px}.customer-record-context{padding:23px 15px;gap:0 14px}.record-vehicle strong{font-size:12px}.record-next strong{font-size:12px}.record-vehicle p,.record-next p{font-size:7px}.record-next-tag{font-size:5px}.customers-page .section-wrap:not(.customer-book){margin-left:20px;margin-right:20px}.customers-page .section-heading h2,.customers-benefit h2{font-size:36px}.context-identity{padding:25px 20px;gap:0 15px;grid-template-columns:58px 1fr}.context-avatar{width:58px;height:58px;font-size:19px}.context-identity>span:nth-child(2){font-size:5px}.context-identity h3{font-size:30px}.context-sample{padding:15px 12px;gap:8px}.context-sample strong{font-size:8px}.context-sample>span:last-child{font-size:5px}.customer-comms-grid h2,.customer-anna-copy h2,.customer-trade-grid h2{font-size:39px}.customer-contact-visual{padding:25px 19px}.customer-contact-visual h3{font-size:26px}.contact-rule{font-size:8px}.contact-rule>strong{font-size:6px}.customer-anna-visual{padding:20px 16px}.anna-context-card{padding:20px 16px}.anna-context-card h3{font-size:26px}.anna-context-card>span{font-size:5px}.anna-context-card dd{font-size:8px}.customers-faq h2{font-size:37px}.customers-page .closing h2{font-size:39px}}
@media(prefers-reduced-motion:reduce){.customers-page *{scroll-behavior:auto!important;transition:none!important}}